London College of Business Limited, UK
in association with
M/s. Oversea Study Concept Limited
Are proud to announce a Two day Seminar cum Training programme
Targeted at Young Entrepreneurs and Enthusiastic People in Corporate Organisations such as Banking/financial Services, Manufacturing/Production, Hotel/Hospitality Services, Healthcare/Social Services, Schools/Colleges/Universities, Civil Service/Government Institutions on the topics
- Business Start-up
- Customer Service
|01, 02 June, 2016||Sheraton Hotel, Abuja|
|03, 04 June, 2016||Le Meridien Hotel, Port Harcourt|
|06, 07 June, 2016||Sheraton Hotel, Lagos|
|08, 09 June, 2016||Ibadan Premier Hotel, Ibadan|
|Venue details will be provided on Registration|
Participants will benefit by getting a good understanding on the nuances of how to Start a Business and deal with making the business a practical success by a hands-on step-by-step learning workshop approach. This business start-up programme will be well supported by a second workshop on Customer Service, which is an essential need to run businesses successfully and provide maximum customer satisfaction, with practical, real life case situations.
London College of Business is a well established higher education provider in Barking, UK and has rich experience in teaching and delivery of business management programmes at a higher level. The faculty for the programme are well experienced with practical industry and business based exposure to enable successful conduct of the programme. Oversea Study Concept Limited associates the programme with its rich local Nigerian network support and providing an in-depth expert knowledge on the expectations of the targeted audience.
|Day 1||Day 2|
|Start Time||End Time||Topic||Start Time||End Time||Topic|
|09.30AM||10.00AM||Registration and Refreshment||09.30AM||10.45AM||Customer Service-Case Study Reviews and Presentation|
|10.00AM||10.15AM||Welcome Address Oversea Study Concept Limited||10.45AM||11.00AM||Refreshments|
|10.15AM||11.30AM||Programme Introduction and Brief||11.00AM||12.15PM||Business Start-up – Case Study Reviews and Presentation|
|10.30AM||12.00Noon||Business Start-up Basics and Overview Presentation||12.15PM||01.00PM||Lunch|
|12.00Noon||01.00PM||Lunch||01.00PM||02.00PM||Customer Service – Challenges and Conflict -Discussion|
|01.00PM||02.30PM||Customer Service –Basic and Overview Presentation||02.00PM||03.00PM||Business Start-up – Idea Generation and Feasibility – Discussion|
|02.30PM||03.15PM||Practical Workshop on Business Start-up Basics||03.00PM||03.15PM||Refreshments|
|03.15PM||04.00PM||Practical Workshop on Customer Service Basics||03.15PM||04.30PM||Programme Review and Test/ Practical Work Assignment|
|04.00PM||05.00PM||Q&A and Participant presentations||04.30PM||05.00PM||Q&A, Feedback and Review|
|05.00PM||Programme End Day 1||05.00PM||Programme End Day 2|
With Participation Certificate: N60,000.00 or equivalent UK Pound Sterling
With Awarding Body (Evaluated Certificate): N80,000.00 or equivalent UK Pound Sterling
Registration Process – Register by filling and submitting in the online Web booking Form available on www.lcbuk.org. Fee payment is to be made by bank swift transfer into:
Name of Bank: FCMB (First City Monument Bank).
Name of Account: Oversea Study Concept Ltd.
Account Number: 0154463013
Registration End Date for all centres Two days prior to event start.
Travel and Accommodation for Participants – Participants to make their own arrangements
Payment and Cancellation – Online Payment confirmation – Evidence to be produced on the first day of the Programme. Participation Fee once paid is Non-Refundable.
Further information – Contact Dr. Fred O Emojevbe, Nigeria Mobile No. 08184186899